UK Delivery
Orders over £40 ex vat will be delivered free of charge to any address on the UK mainland, with the exception of certain parts of Scotland, Northern Ireland, Channel Islands and Isle of Man. Standard carriage arrangements will still be charged at the time of ordering & will suffice for most orders, however we reserve the right to request a greater contribution towards carriage costs to certain post codes in Scotland on physically large orders where carriers charge a premium for delivery. Where this is the case the customer has the option of paying the extra charge or having a full refund.
Orders below £40 ex vat will carry either a £2.95 or a £3.95 ex vat packing & postage charge depending on weight and value.
Orders are sent either by either overnight carrier or 1st class post, depending on their physical size and value.
Overseas Delivery
Overseas customers wishing to order would be advised to request a quotation for delivery before ordering. Any overseas customer ordering without a quotation will automatically be charged an amount of £12.95 plus vat, we reserve the right to ask for a further contribution towards delivery costs where necessary. Where this is the case the customer has the option of paying the extra charge or having a full refund.
Returns Policy & Damaged Goods
Any breakages in transport should be notified to us within 24 hours of delivery, we retain the right to either credit or replace the goods and whether to collect the damaged goods at our expense.
Undamaged goods can only be returned for credit with our prior consent.
Where goods are not for open sale and are ordered in especially at a customers request they will only be returnable with our consent and may be subject to a handling charge.
Your statutory rights are not affected.
